{"product_id":"hbsp-84115","title":"Designing Services That Deliver","description":"\u003cp\u003eThe root of most service problems is a lack of systematic design and control. The use of a blueprint can help a service developer not only to identify problems ahead of time but also to see the potential for new market opportunities. A service company tha\u003c\/p\u003e\u003cp style=\"margin-top:30px;\"\u003e\u003cstrong\u003e【書誌情報】\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eページ数：9ページ\u003c\/p\u003e\u003cp\u003eサイズ：A4\u003c\/p\u003e\u003cp\u003e商品番号：HBSP-84115\u003c\/p\u003e\u003cp\u003e発行日：1984\/1\/1\u003c\/p\u003e\u003cp\u003e登録日：2010\/8\/10\u003c\/p\u003e\u003cdiv id=\"mttContainer\" class=\"bootstrapiso\" style=\"left: 0px; top: 0px; position: fixed; z-index: 100000200; width: 500px; margin-left: -250px; background-color: rgba(0, 0, 0, 0); pointer-events: none; transform: translate(541px, 0px);\" data-original-title=\"\" title=\"\"\u003e\u003c\/div\u003e","brand":"HBSP-P02","offers":[{"title":"A4 \/ 9","offer_id":40556960481395,"sku":"HBSP-84115","price":1659.0,"currency_code":"JPY","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0564\/7823\/6787\/products\/HBSP-84115.jpg?v=1663856461","url":"https:\/\/harvard.bookpark.ne.jp\/products\/hbsp-84115","provider":"Harvard Business School Publishing","version":"1.0","type":"link"}