From Operational Excellence to Execution Premium at Three 2008 Hall of Fame Organizations
Whatever your strategy, process improvement is a critical enabler. But for some organizations, process improvement-operational excellence-is effectively the core strategy. That's the case with the retailer, the machinery maker, and the beer producer/distributor profiled here-all of them 2008 Balanced Scorecard Hall of Fame winners from key emerging markets. Consider how China's Rainbow Department Stores, India's Lakshmi Machine Works, and Mexico's Grupo Modelo have sharpened strategy-critical processes to achieve worldclass performance-and impressive execution premiums.