Strike the Right Balance Between Service Efficiency and Customer Satisfaction
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¥1,078 JPY
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¥1,078 JPY
単価
あたり
Reining in customer service costs while keeping customer satisfaction scores high is especially necessary--and especially difficult--in an uncertain economy. It's a balancing act so strenuous, many companies don't even attempt it. Instead, they respond to
【書誌情報】
ページ数:5ページ
サイズ:A4
商品番号:HBSP-U0812A
発行日:2008/12/4
登録日:2008/12/18