商品情報にスキップ
1 2

Citibank: Performance Evaluation

通常価格 ¥1,144 JPY
通常価格 セール価格 ¥1,144 JPY
セール 売り切れ
税込み。
書籍サイズ
ページ数

Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a scoring sheet to be completed by the reader and an explanation of the ramifications of the decision for the business's strategy.

【書誌情報】

ページ数:9ページ

サイズ:A4

商品番号:HBSP-198048

発行日:1997/12/2

登録日:2011/6/27

1 3