This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and positions the economic, legal and ethical responsibilities of companies to their customers as ways of addressing these asymmetries.

【書誌情報】

ページ数：5ページ

サイズ：A4

商品番号：HBSP-315062

発行日：2014/12/9

登録日：2015/7/15