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John Chambers, Cisco, and China: Upgrading a Golden Shield

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This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins with tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco in 1991 and became CEO in 1995. The company expanded rapidly thereafter, acquiring many firms and growing globally, including in China, where it virtually created the internet. The case explores how the firm facilitated surveillance and monitoring of the internet in the Golden Shield project launched in 2000, and in 2004 served as a key participant in the CN2 upgrade which greatly enhanced official capability to filter content online. The case ends in 2007 with Chambers announcing further capital expenditure in China, but facing growing criticism in the US Congress and elsewhere for its human rights record. At the same time Cisco faced a power domestic competitor, Huawei, which had grown rapidly investment in innovation even as Cisco had focused on share buy-backs after experiencing a sharp fall in its share price following the end of the dot.com bubble. The case provides a vehicle for exploring the ethical and human rights responsibilities of corporations in the technology sector, and the impact of the internet on democracy.

【書誌情報】

ページ数:24ページ

サイズ:A4

商品番号:HBSP-318158

発行日:2018/6/25

登録日:2020/5/14

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