Portman Hotel Co.
通常価格
¥1,210 JPY
通常価格
セール価格
¥1,210 JPY
単価
あたり
A brand new hotel has opened with a new service strategy: import to America Asian-style service using a butler-like employee group called the personal valets. To achieve this high level of service, the hotel has paid great attention to its human resource policies, believing that the quality of its service will depend on the quality and motivation of the people, It articulates a series of employee "rights," which it tells employees are enforceable in court. Upon opening employees are excited and highly motivated but soon morale and quality problems develop. The students must evaluate the hotel's human resource management theory and practice in light of these problems.
【書誌情報】
ページ数:13ページ
サイズ:A4
商品番号:HBSP-489104
発行日:1989/2/3
登録日:2011/7/29