Changing the Culture at British Airways
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¥1,144 JPY
通常価格
セール価格
¥1,144 JPY
単価
あたり
In just 10 years, 1980-1990, British Airways turned around both its declining image and financial situation. Focusing on the paramount importance of customer service, British Airways went from "bloody awful" to "bloody awesome." Experiencing a financial c
【書誌情報】
ページ数:12ページ
サイズ:A4
商品番号:HBSP-491009
発行日:1990/10/9
登録日:2011/7/29