Loyalty-Based Management (HBR OnPoint Enhanced Edition)
通常価格
¥1,210 JPY
通常価格
セール価格
¥1,210 JPY
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あたり
税込み。
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Few companies have systematically revamped their operations with customer loyalty in mind. MBNA credit cards and State Farm Insurance are successful because they have designed their business around customer loyalty--a self-reinforcing system in which the
【書誌情報】
ページ数：14ページ
サイズ：A4
商品番号：HBSP-5432
発行日：2000/11/15
登録日：2007/8/16
