The Cleveland Clinic: Improving the Patient Experience (Abridged)
通常価格
¥1,078 JPY
通常価格
セール価格
¥1,078 JPY
単価
あたり
税込み。
受取状況を読み込めませんでした
Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen though if healthcare also considered the question of "How does the patient feel?" This case looks at the Cleveland Clinic's attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care.
【書誌情報】
ページ数:6ページ
サイズ:A4
商品番号:HBSP-611015
発行日:2010/10/7
登録日:2011/12/5
