In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department's sales data to determine the impact of the company's Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems for the e-commerce team, including difficulties with the inventory management system, a high volume of abandoned shopping carts, and disgruntled social media influencers. As she prepares for a meeting with CEO Sylvia Coparella and VP of Store Operations Axley Vega, Limont must determine whether BOPS has helped or harmed her department. She must also decide whether to recommend the program continue, continue with significant changes, or discontinue.

【書誌情報】

ページ数：7ページ

サイズ：A4

商品番号：HBSP-621106

発行日：2021/4/15

登録日：2021/5/27