Profitability: Fuel Yours with High-Octane Customer Loyalty (HBR OnPoint Collection)
通常価格
¥1,606 JPY
通常価格
セール価格
¥1,606 JPY
単価
あたり
税込み。
受取状況を読み込めませんでした
You know that the primary driver of long-term profitability is customer loyalty. And that providing top-notch customer service fuels that loyalty. But acting on such knowledge is surprisingly complicated. To really please customers, you must know how they
【書誌情報】
ページ数:38ページ
サイズ:A4
商品番号:HBSP-6862
発行日:2001/6/1
登録日:2007/8/16
