In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent organization, with high personnel costs, crippling bureaucracy, lack of customer-centricity, a dull brand, and eroding profitability. Tsamaz was taking over the reins at a time of deep economic crisis in Greece, which would impact the options available to him to transform the company.

【書誌情報】

ページ数：22ページ

サイズ：A4

商品番号：HBSP-719456

発行日：2018/12/20

登録日：2019/4/3