Put a New Lens on Loyalty--to Magnify Profitability (HBR OnPoint Collection)
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You know that loyalty--from customers, employees, suppliers, and shareholders--drives your firm's long-term profitability. But when a competitor blindsides you or a new technology destroys your business model, you need to sustain all these stakeholders' d
【書誌情報】
ページ数:40ページ
サイズ:A4
商品番号:HBSP-7230
発行日:2001/7/1
登録日:2007/8/16