Production-Line Approach to Service
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All industries are, effectively, service industries. Some industries merely have greater service components than others. Many so-called service industries such as fast food, mutual funds, and credit cards have applied manufacturing solutions to people-int
【書誌情報】
ページ数:12ページ
サイズ:A4
商品番号:HBSP-72505
発行日:1972/9/1
登録日:2010/8/10

