The introduction of hard, soft, or hybrid technologies into service areas is the beginning of the industrialization of service. The key point is to increase the volume of service to a magnitude sufficient to achieve efficiency and to employ systems and te

【書誌情報】

ページ数：11ページ

サイズ：A4

商品番号：HBSP-76506

発行日：1976/9/1

登録日：2010/8/10