Torment Your Customers (They'll Love It) (HBR OnPoint Enhanced Edition)
通常価格
¥1,144 JPY
通常価格
セール価格
¥1,144 JPY
単価
あたり
In the past decade, marketing gurus have called for customer care, customer focus, even--shudder--customer centricity. But according to marketing professor Stephen Brown, the customer craze has gone too far. In this article, he makes the case for "retroma
【書誌情報】
ページ数:11ページ
サイズ:A4
商品番号:HBSP-7855
発行日:2001/10/1
登録日:2007/8/16