Four Seasons has a love/hate relationship with technology, including the best Web site in the industry. This case examines how a leading service delivers high-tech/high-touch, and looks at its progressive human resource strategy.

【書誌情報】

ページ数：26ページ

サイズ：A4

商品番号：HBSP-800385

発行日：2000/6/29

登録日：2011/2/7