Faced with intense competition from Amazon, in 2015 Walmart began a transformation of its operations and workforce. The goal was to create an omnichannel retail experience for customers that seamlessly joined online and offline shopping. This case explores Walmart's efforts to deliver this through investments in its workforce makeup and training, digital infrastructure, and automation technology.

【書誌情報】

ページ数：28ページ

サイズ：A4

商品番号：HBSP-819042

発行日：2019/5/22

登録日：2020/10/19