When making purchases, customers have expectations about the level of post-purchase support. Companies need to have an explicit support strategy. They should centralize responsibility for product support, factor support needs into product design early, an

【書誌情報】

ページ数：9ページ

サイズ：A4

商品番号：HBSP-83611

発行日：1983/11/1

登録日：2007/8/16