Good Product Support Is Smart Marketing
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¥1,144 JPY
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¥1,144 JPY
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When making purchases, customers have expectations about the level of post-purchase support. Companies need to have an explicit support strategy. They should centralize responsibility for product support, factor support needs into product design early, an
【書誌情報】
ページ数:9ページ
サイズ:A4
商品番号:HBSP-83611
発行日:1983/11/1
登録日:2007/8/16
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