Competing on the Eight Dimensions of Quality
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¥1,144 JPY
通常価格
セール価格
¥1,144 JPY
単価
あたり
Traditional programs of quality control in the United States have emphasized mainly defensive actions--preventing defects--and even these programs have been pursued halfheartedly. But high quality means pleasing consumers, not just protecting them from an
【書誌情報】
ページ数:11ページ
サイズ:A4
商品番号:HBSP-87603
発行日:1987/11/1
登録日:2011/6/27