Alliant has been a leader in the health care industry in implementing total quality management. After five years, however, they do not have much to show for their efforts except a "foundation" of quality attitudes and processes. The case discusses their p

【書誌情報】

ページ数：30ページ

サイズ：A4

商品番号：HBSP-9-192-003

発行日：1991/7/23

登録日：2007/8/16