Angels and Devils: Best Buy's New Customer Approach (A)
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In November 2004, The Wall Street Journal reported that consumer electronics retailer Best Buy's new customer approach was to shun the "devils" among its customers. The "customer centricity" initiative, which was led by Best Buy's CEO Brad Anderson, was b
【書誌情報】
ページ数:5ページ
サイズ:A4
商品番号:HBSP-9-506-007
発行日:2005/9/23
登録日:2007/8/16
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