Buy Low, Sell High: Creating and Extracting Customer Value by Enhancing Organizational Performance
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Provides an integrated framework for creating customer value and managing the firm profitably. Focuses on the use of product/service line management and effective customer service to achieve customer satisfaction and high profitability.
【書誌情報】
ページ数:16ページ
サイズ:A4
商品番号:HBSP-9-597-071
発行日:1997/1/30
登録日:2007/8/16
