Services technologies are changing the way companies compete. Vertical integration, physical facilities, even a seemingly superior product no longer assure a competitive edge. Sustainable advantage is more likely to come from developing superior capabilit

【書誌情報】

ページ数：8ページ

サイズ：A4

商品番号：HBSP-90212

発行日：1990/3/1

登録日：2010/8/10