Customers, whether consumers or businesses, do not want more choices. They want exactly what they want--when, where, and how they want it--and technology now makes it possible for companies to give it to them. But few companies are exploiting that potenti

【書誌情報】

ページ数：15ページ

サイズ：A4

商品番号：HBSP-95209

発行日：1995/3/1

登録日：2010/8/10