When Consultants and Clients Clash (Commentary for HBR Case Study)
For teaching purposes, this is the commentary-only version of the HBR case study. The case-only version is reprint 97605X. The complete case study and commentary is 97605. This fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria University, explores the issues that arise when the wires get crossed between a team of consultants and their key client. The client is the CEO of a newly-merged company; the consultants have been hired to help knit together the two former companies' policies and cultures. Unfortunately, the client's impression of the current status of the new company and the consultants' assessment of the situation facing them are vastly different. In 97605 and 97605Z, John Rau, Charles Fombrum, Robert H. Schaffer, and David H. Maister advise the consultants and the client about their options, offer their perspectives on what makes a good client/consultant relationship, and discuss the difficulties that face newly merged companies.
【書誌情報】
ページ数:8ページ
サイズ:A4
商品番号:HBSP-97605Z
発行日:1997/11/1
登録日:2011/7/29