A North American-based representative of a major European airline has just received a letter from an unhappy customer detailing a very large number of service problems. A quick check had revealed that this premium-paying customer's complaints were all val

【書誌情報】

ページ数：7ページ

サイズ：A4

商品番号：HBSP-99M015

発行日：1999/10/7

登録日：2007/8/16