The case is about a micro to small manufacturing setup, Microsign Products, which has been in existence for the last thirty five years. Microsign Products has been growing year on year and generates a modest revenue of a little over Rs. 50 million. It delivers the highest quality products to its clients. The feature that distinguishes it and makes it special is the workforce employed by Microsign. Fifty percent of the employees in Microsign are differently-abled. The case describes how Microsign, over the last 25 years, has been able to include employees with disability.