Putting Strategy Hypotheses to the Test with Cause-and-Effect Analysis
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¥1,012 JPY
通常価格
セール価格
¥1,012 JPY
単価
あたり
When do improvements in customer satisfaction show up as increased sales and profitability? Do improvements in service quality or employee skills directly translate into improved customer satisfaction and profitability, or do their costs outweigh their fi
【書誌情報】
ページ数:2ページ
サイズ:A4
商品番号:HBSP-B0209E
発行日:2002/9/15
登録日:2007/8/16