Giving Customers Ultimate Input: Operational Excellence, Trammell Crow-Style
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How to embed the voice of the customer? That was the key question for Trammell Crow Co. as it pondered ways to reverse performance problems. Embarking on an ambitious transformation effort, the company took pains to diagnose shortcomings, fine-tune its st
【書誌情報】
ページ数:3ページ
サイズ:A4
商品番号:HBSP-B0505D
発行日:2005/5/15
登録日:2007/8/16
