Technology Versus Process: Which Comes First? A Tech Leaders' Q&A
What is the optimal approach that organizations (as end users) should pursue to implement technology in the interest of enabling strategy management processes? Many organizations have already acquired considerable tech capability that they have yet to activate, simply because they lack sufficient maturity to leverage these tools productively. We asked two technology thought leaders-Frank Buytendijk of BeInformed (and formerly of Oracle) and Jonathan Hornby of the SAS Institute-to weigh in on what is for many a chicken-and-egg conundrum.