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Bringing Performance Management to New Heights at Cisco Systems' Customer Value Chain Management Unit

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Part of Cisco System's operations group, the Customer Value Chain Management unit was created to support global supply chain integration and transform innovations into market-leading products. By leveraging key performance indicators to drive change, fostering collaboration to accelerate alignment across markedly different team cultures, and using predictive analytics to understand and activate performance drivers, unit leaders catalyzed impressive gains in customer satisfaction as well as service and product quality.

【書誌情報】

ページ数:6ページ

サイズ:A4

商品番号:HBSP-B1203B

発行日:2012/3/15

登録日:2012/4/12

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