Crowdsourcing in a Time of Empowered Stakeholders: Lessons from Crowdsourcing Campaigns
Crowdsourcing can test a company's willingness to relinquish control to key stakeholders. Using past examples of four failed crowdsourcing initiatives, we explore the negative and unintended consequences of crowdsourcing in an age when stakeholders are empowered to speak their minds, make a mockery of organizational initiatives, and direct initiatives as it suits their own agenda. The concepts of crowdthink and crowd hijacking are introduced, and advice is given on how managers can avoid or anticipate some of the potential issues that arise during crowdsourcing endeavors. With these considerations, managers can harness the power of crowds effectively to achieve organizational goals with limited negative consequences.
【書誌情報】
ページ数:7ページ
サイズ:A4
商品番号:HBSP-BH802
発行日:2017/3/1
登録日:2017/4/5