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Open Business Models and Closed-Loop Value Chains: Redefining the Firm-Consumer Relationship

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Driven by recent socio-economic developments, manufacturing firms increasingly adapt their business models along two dimensions. Apart from vertically integrating the entire product life cycle, traditionally separated tasks are re-allocated into new forms of horizontal stakeholder collaborations. Incorporating these two dimensions, this article develops a framework of nine business model archetypes that holistically capture the increasing openness of business models towards consumers in the emerging closed-loop value chain. Using illustrative examples, it demonstrates their broad applicability in different industries and derives important managerial implications for firm-consumer relationships, the relevance of consumer communities, new product development activities, and the sustainability of business models.

【書誌情報】

ページ数:21ページ

サイズ:A4

商品番号:HBSP-CMR622

発行日:2016/5/9

登録日:2016/6/21

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