商品情報にスキップ
1 2

Emergency Department Congestion at Saintemarie University Hospital

通常価格 ¥1,276 JPY
通常価格 セール価格 ¥1,276 JPY
セール 売り切れ
税込み。
書籍サイズ
ページ数

This case teaches the impact of variability on process performance. In 2009, media coverage of long wait times in a local hospital brought considerable embarrassment to the state secretary of health. The hospital, located in a midsize European city, had the only emergency care facility in its metropolitan region. After the delays in care were brought to light, the secretary of health ordered the hospital's CEO to produce an action plan-and measurable progress-before the end of the month. But the CEO faced scarce resources and was already under pressure to reduce spending. What reforms should he make? Would he need to increase the emergency department's staff, and if so, how should he balance the costs? As this case explores the challenges of the healthcare industry, students learn to address questions of process mapping and operations.

【書誌情報】

ページ数:17ページ

サイズ:A4

商品番号:HBSP-CU48

発行日:2012/10/26

登録日:2015/5/22

1 3