Many companies view the Internet as a self-service channel; they let customers help themselves. But self-service can frustrate customers. Smart players use technology to do more for the customer.

【書誌情報】

ページ数：2ページ

サイズ：A4

商品番号：HBSP-F00304

発行日：2000/5/1

登録日：2011/7/29