A study indicates that on-line shoppers would rather customize Web site information themselves than have personalization software do it for them. But the best customer-retention strategy may be a combination of both approaches.

【書誌情報】

ページ数：2ページ

サイズ：A4

商品番号：HBSP-F0104E

発行日：2001/4/1

登録日：2011/7/29