Almost every call center strives to process inquiries and complaints quickly. But by stressing speed over service, centers usually end up annoying customers instead of helping them. Here's how to change that.

【書誌情報】

ページ数：2ページ

サイズ：A4

商品番号：HBSP-F0201A

発行日：2002/1/1

登録日：2011/7/29