It's one thing for people to believe in providing superior customer service; it's quite another to keep busy, ambitious, and largely autonomous managers focused on delivering it. Here's how they did it at Enterprise Rent-A-Car.

【書誌情報】

ページ数：2ページ

サイズ：A4

商品番号：HBSP-F0207D

発行日：2002/7/1

登録日：2011/7/29