The chairman and CEO of DineEquity, the restaurant company that owns the Applebee's and IHOP brands, says the key to managing for performance across more than 3,300 sites is to turn the workplace into a classroom. "When employees feel like they're learning," she says, "they become more enthusiastic about their work, and that shows through to the customer in a hundred different ways."

【書誌情報】

ページ数：4ページ

サイズ：A4

商品番号：HBSP-F0903J

発行日：2009/3/1

登録日：2011/7/29