Consumers and businesses alike are flocking to sites like Groupon, the web-based social media service that offers deep discounts if a certain number of users sign up. But there's a weak link in the value chain: employees. Many businesses fail to anticipate how the rush of customers will affect staff, and if staff are unhappy, customers are apt to have a bad experience. You should prepare your employees when planning a special offer and compensate them for the lower tips and longer hours they typically endure.

【書誌情報】

ページ数：3ページ

サイズ：A4

商品番号：HBSP-F1101C

発行日：2011/1/1

登録日：2012/5/10