Research focused on Japan and America shows that a seemingly simple concept, the apology, is interpreted very differently by different cultures. Only by understanding such differences can executives use it as a tool for facilitating negotiations, resolving conflicts, and repairing trust--of increasing importance in today's global world.

【書誌情報】

ページ数：2ページ

サイズ：A4

商品番号：HBSP-F1206B

発行日：2012/6/1

登録日：2012/6/12