This case describes the implementation of a business intelligence project in a South American holding composed of Chilquinta Energ a, the third-largest distributor of electricity in Chile and one of the leading energy companies in Latin America, Energas S.A., which distributes natural gas to 34,000 customers in Chile, and Tecnored, an energy service company. Balanced scorecard concepts are not easy to put in place and the Chilean group decided to adopt an original and difficult approach: to learn and implement the BSC without the traditional leadership of external consulting. Despite the success of the implementation, the case outlines the ongoing challenges facing this type of multi-functional project.

【書誌情報】

ページ数：20ページ

サイズ：A4

商品番号：HBSP-HEC106

発行日：2010/5/15

登録日：2015/9/28