Amazon: Balancing Customer Centricity with Employee Engagement
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Amazon defines itself as the most customer-centered company in the world and explains its growth in various sectors as a way to offer more value to its customers. "Our vision is to be earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online," according to Amazon's mission statement. This case presents how Amazon has grown quickly, and how it aims to balance this rapid growth while maintaining the motivation, innovative spirit and employee commitment to reach its goals with regards to its customers.
【書誌情報】
ページ数:9ページ
サイズ:A4
商品番号:HBSP-IES654
発行日:2017/10/4
登録日:2018/8/9
