Monday mornings were tough for Toni Roig. During the months of June and July, he had received phone calls from the mayor s office every other Monday. The topic was always the same: Did you read the newspapers? In the second summer since the introduction of the Barcelona bike-sharing system, Bicing, which was managed by his department at BSM, the week-end press carried dozens of readers letters and opinion articles criticizing Bicing. This seemed ironical: the wide acceptance of the system made Bicing a clear success story- more than 40,000 people were using the bikes every day. But the recurrent operational problems had actually created the opposite perception: bikes had flat tires, missing lights and broken seats, stations did not release the bikes properly, and last but not least, stations had no available bikes or no empty slots to drop the bikes. From city hall, there was increasing pressure on Toni to discipline the Bicing operator, Clear Channel, so as to provide adequate service.

【書誌情報】

ページ数：10ページ

サイズ：A4

商品番号：HBSP-IES657

発行日：2017/9/5

登録日：2018/8/9