Changing the Culture at DEI Airlines
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¥1,012 JPY
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あたり
The new CEO of DEI airlines is faced with the challenge of creating a customer service oriented culture in a company that is losing money, needs to shed staff, has a terrible reputation among passengers, and is still driven by the subcultural differences resulting from its merger ten years ago.
【書誌情報】
ページ数:4ページ
サイズ:A4
商品番号:HBSP-INS924
発行日:2002/11/26
登録日:2015/11/11