Out Foxing the Flu
Efficiently and effectively providing flu shots on a college campus is the challenge that faces the school's director of health services. After a failed flu shot program the year prior and the resulting epidemic, the director must ensure students, faculty and staff receive the shot this year. Benchmarking reveals that a single day flu shot marathon has been successful on other campuses but lines must be managed to limit waiting time. The reader is introduced to basic queuing theory to determine how many shot stations are needed balancing line length and cost. They also explore the impact of peaks on line management.