Singapore organised the 28th SEA Games in June 2015. This was the fourth time that Singapore hosted the SEA Games, after a 22-year long hiatus. It was a historic SEA Games for Singapore, as it coincided with the nation's Golden Jubilee. Everything went well from the opening ceremony to the organisation of 36 sports, with around 400 events. However, there was a sudden surge in crowd during the closing ceremony. Chairman of Opening and Closing Ceremonies (OCC), Colonel Lawrence Lim planned for a contingency to handle a possible sudden surge in the crowd and the contingency plans were activated, but the lighting condition and different decisions made by different committees impeded the flow of spectators into the Singapore Sports Hub. As a result, 500 spectators who were turned away. The questions that need to be answered are; what are the lessons to be learnt? Crowd management or more than that? Scenario planning, crisis leadership under the VUCA (volatility, uncertainty, complexity, and ambiguity) environment are some of the important lessons that can be drawn from this Case Study.

【書誌情報】

ページ数：9ページ

サイズ：A4

商品番号：HBSP-NTU255

発行日：2020/6/2

登録日：2020/8/7