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Incentive Problems in a Software Company

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In July, 2009, Jeffrey Pfeffer, a professor at the Graduate School of Business at Stanford University, received an e-mail. The two co-founders and joint co-CEOs and their colleagues at Orange Kimono Software were struggling with their pay system. Orange Kimono, based in the north of England, was a software company with approximately 150 employees that made products sold to businesses. This case contains the text of the e-mail which details the old and new sales compensation systems and the resulting effects on sales, representative behavior, and customer experience.

【書誌情報】

ページ数:4ページ

サイズ:A4

商品番号:HBSP-OB75

発行日:2009/7/27

登録日:2009/10/5

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